Terms & Conditions

Welcome to XSOOT. These Terms and Conditions govern your access to and use of our website, services, and purchase of products.

This website (www.xsoot.com) is operated by XSOOT (SMC-PRIVATE) LIMITED (CUIN: 0281231), operating under the trade name XSOOT. Throughout the site, the terms "we", "us", and "our" refer to XSOOT (SMC-PRIVATE) LIMITED.

By visiting our site and/or purchasing products from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"). Please read these Terms carefully before accessing or using our website.

User Eligibility & Eligibility Terms

  • Age Requirement: By agreeing to these Terms, you represent that you are at least the age of majority in your state, province, or country of residence.
  • Prohibited Uses: You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction.
  • System Integrity: You must not transmit any worms, viruses, or code of a destructive nature. A breach of any Terms will result in immediate termination of your Services.

Account & Billing Accuracy

  • Account Information: You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
  • Contact Updates: You agree to promptly update your account details, including your email address and payment method details, so we can complete transactions and contact you as needed.
  • Account Security: You are responsible for maintaining the confidentiality of your account credentials.

Order Cancellations & Modifications

Cancellation Window: Orders can be canceled or modified within 1 hour of placement by contacting support@xsoot.com. Once an order enters automated fulfillment, it cannot be canceled and must follow our standard Return Policy.

Customer-Initiated Cancellations

If you wish to cancel an order after placement, please notify support immediately. If your order has not yet been processed by our warehouse, we will cancel the order and issue a full refund to your original payment method.

Store-Initiated Right of Refusal

We reserve the right to refuse, limit, or cancel any order placed with us for reasons including but not limited to: product availability, pricing errors, unauthorized payment verification flags, or suspected fraudulent activity.

Products & Authenticity

We make every effort to display product colors, features, and specifications as accurately as possible. All products offered on XSOOT are sourced through legitimate commercial supply channels, official wholesale distributors, and verified manufacturers.

We reserve the right to limit sales of our products to any person, geographic region, or jurisdiction on a case-by-case basis.

Pricing & Payment Policies

Prices for our products are subject to change without notice. All transactions are processed in primary base currency (USD) unless otherwise selected via multi-currency settings.

We reserve the right at any time to modify or discontinue any product or service without prior notice. We shall not be liable to you or to any third party for any price change, suspension, or discontinuance.

Limitations of Liability & Warranties

Disclaimer of Warranties: We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. The service and all products delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use.

Limitation of Liability: In no event shall XSOOT (SMC-PRIVATE) LIMITED, our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service.

In jurisdictions that do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law, not to exceed the total purchase price paid for the order in question.

Governing Law & Dispute Resolution

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Pakistan, United States, Unitied Kingdom, Canda, United Arab Emrites, Germany, Spain, Italy, Oman, KSA (the location of corporate entity registration for XSOOT (SMC-PRIVATE) LIMITED), without giving effect to any principles of conflicts of law.

Any disputes, claims, or controversies arising out of or relating to these Terms, the breach thereof, or your use of the website shall be settled through binding legal arbitration or within the competent court jurisdiction of our registered corporate headquarters.

Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

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